We had an amazing stay at Old Quarter Family Hotel in Hanoi. We stayed for a few days to explore the city. The highlight of our stay was Tom, who worked at reception. He was so helpful in arranging trips to Sapa and Halong Bay for us and even let us store our large luggage at the hotel. The location of the hotel was perfect, right in the center of the old quarter area. Our room was spacious and clean, with a hot shower and a decent breakfast. I would highly recommend this hotel.

Would recommend this hotel.

The location was perfect, tucked away in a charming alley amongst the vibrant streets, offering a true local experience. The hotel provided all the basic amenities I needed for a comfortable stay, including clean and spacious rooms with a small balcony. The staff were incredibly friendly and helpful, always going above and beyond to make me feel welcome. As for breakfast, it was delicious and served in a nearby coffee shop, adding to the overall experience.

No issues, everything was great!

The hotel's entertainment options keep everyone entertained throughout their stay.

My kids wished there was a playground on the premises.

I had a fantastic stay at a hotel in the old quarter. The location was perfect, just off the walking street and in the heart of the city. The hotel facilities were top-notch, and the staff was incredibly friendly and helpful. The room was immaculate and comfortable, with excellent amenities and a spacious layout. I couldn't recommend this hotel more highly for anyone visiting this city.

Nothing all good.

I had a great stay at this hotel! the location was perfect - right in the heart of the old district, which was a vibrant and exciting area to explore. Secondly, the rooms were clean and comfortable, and I particularly loved having a small balcony to enjoy the fresh air. Lastly, the breakfast was delicious with a wide variety of options to choose from. this hotel provided great value for money and attention to detail.

No improvements needed, everything was just perfect!

Great location, close to major attractions in the city and public transportation. The breakfast was really good and, best of all, the staff was helpful and friendly. The rooms were clean and had all the necessary amenities for a comfortable stay.

The noise from the street was unbearable and kept us up all night. We could hear people talking and cars passing by all the time.

Had a fabulous experience over New Year’s Eve. The two factors that definitely stood out were the cleanliness of the rooms and the prompt and helpful staff. The location was perfect, walking distance to many popular spots and easily accessible by public transport. Finally, the comfortable beds ensured a sound sleep.

The breakfast spreads could have been better. Some options were not as fresh and the variety was limited.

Located in the heart of the old district, the hotel was a perfect choice for exploring the town. Despite being in an alley which was sometimes hard to find, it was in a peaceful area. The room and bathroom were clean and comfortable. The breakfast had a nice variety of fresh fruit. The staff were friendly and accommodating. The hotel had a restaurant that serves authentic local dishes for lunch and dinner.

The shower occasionally had trouble keeping consistent water temperature.

Clean and comfortable room. Spacious bathroom. Good value for money. Great location in the heart of the Old Quarter. Nice staff who speak English well. Free wifi. Decent breakfast. Good A/C.

Nothing that I didn't like.

The hotel is located in the heart of the old district, making it convenient to explore the area and its vibrant atmosphere. The staff was extremely helpful and went above and beyond to accommodate our needs, such as keeping our luggage for free during our trip to Sapa. The rooms were very clean and well-equipped, providing a comfortable and pleasant stay. The breakfast offered was decent and provided a satisfactory start to the day.

The hotel could improve on the variety of food offered during breakfast.